| What is the SkyWi service and where is it available? |
| SkyWi is an Internet Service Provider providing high-speed Internet access service for homes, home offices and businesses. It is available in the following areas in Texas; Eagle Mountain, LakeWorth, Lakeside, Azle, Saginaw and most places in between. |
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| Why should I get SkyWi? |
| SkyWi provides access to the Internet at much higher speeds than dial-up access: 10 Mbps which is more than 150 times faster than dial-up. A whole new world of content will open up to you with your broadband connection. And with SkyWi, you get an "always on" connection which means no dialing-in or other delays to get high-speed access to the Internet. |
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| Is it difficult to use? |
| Not difficult at all. Once we professionally install your SkyWi system which will take 2 to 3 hours, you are ready to surf the Internet at lightning fast speeds. You can use your same web-browser, go to the same sites, use your email, etc. just like you always have...but a lot faster! And it's always on so no more dialing-in delays, or getting "bumped off." |
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| Who do I call if I have a problem? |
| You just call the friendly customer care agents at SkyWi. We'll have a person you can talk to, weekdays during normal business hours, Customer Care: 1-877-GO-SKYWI (toll free) |
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| What equipment is needed to get the SkyWi service? |
| It's easy. All you need is a SkyWi receiver, for one computer. If you want to add more systems you'll need an optional broadband router. |
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| What are my minimum computer system requirements to get SkyWi? |
| Most computers in use today will meet our minimum system requirements. If you don't know if you meet them, please contact us and we can help you. |
| PC/ Windows: 300 MHz or faster processing speed, minimum 128 MB Random Access Memory (RAM), and Windows 98SE, ME, 2000, XP Home or XP Professional operating system. 100 MB of hard drive space and an ethernet card are required. |
| Macintosh: 300 MHz or faster processing speed, 128MB Random Access Memory (RAM), and OS 9.x, OS 10.2 or higher operating system. 100 MB of hard drive space and an ethernet card are required. |
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| What kind of speed can I expect on SkyWi? |
| Average speed should be around 10Mbps, depending on weather, distance and the location on the internet you are surfing to. |
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| What does SkyWi installation cost? |
| We have two pricing plans, 1) with a $199.00 install fee and a $59.99 per month service fee, and 2) a $69.99 per month plan that offers FREE installation. |
